Is brass making a come back? Say it ain’t so… Has anyone else seen an uptick in the sale of brass hardware? In the last two weeks I have sold more brass closet rods than I have sold in the past 3 months. What is sparking this new found interest? Do the Kardashians have brass […]
Continue reading...Being a customer can be painful…
Being a customer can be painful, especially if you are more comfortable being the sales person. My wife and I have begun the search for our new couch. We knew the color, size and style, all we need to do is find a company that can deliver this at the right price and in a reasonable amount […]
Continue reading...What makes you different?
Even though the economy is coming back and we are all doing much better than we were three years ago, we are still fighting for every order. End users are becoming more demanding and their expectations are higher than ever before. So I ask the question what makes you different? There are many ways to […]
Continue reading...Does Your Customer Feel Like Royalty?
Today Prince William and Catherine Middleton tied the knot and became the Duke and Duchess of Cambridge. Some of us could care less and others were up early to watch the ceremony. There were over a million people there; the coverage was on every media outlet from CNN to Twitter. There was one point that you […]
Continue reading...The Soft Close Movement
This soft close movement has started; I have sold more soft close slides in the first quarter than I have sold all last year. The end-user is demanding that their closets look and feel like their kitchens. With the consumer being more informed and expecting more bang for their buck, don’t you think that you should […]
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