Increasing Your Average Sale – Part IV

The easiest way to increase your average sale is to sell a more expensive product –  

Sounds simple right?

We have touched on this the last couple of weeks with items like flip up doors, under mount slides and oversized handles. 

But what about your panels? 

White is far and away the most popular color in our industry, yet according to Better Homes and Garden white isn’t even top 5 when it comes to kitchen cabinets. 

“We’re seeing a move away from the all-white kitchen in favor of cabinets that are bold and adventurous.”

According the BH&G – the top 5 kitchen cabinet colors for 2022 are 

  1. Nature-Inspired Greens
  2. Bold Black
  3. Warmed Up Grays
  4. Sunny Yellows
  5. Rich Earth tones

We all know that the trends that you see in kitchens eventually flow into closets, so why do we sell so much white?  

Even if your customers are asking for white, could you offer a white woodgrain or linen?  

Don’t want to bust the budget – a couple of accent doors and drawer fronts look great and won’t be much more than white fronts. 

For example – Here are a couple of colors that are getting a lot of traction – 

Richelieu offers a wide variety of premium panels from Italy and Spain.  We also stock Egger and Tafisa in different regions across the US and Canada.

No matter what material you pick, we have the matching banding.

Your turn – what percentage of your installs are white?

Besides white – What are you top 3 colors? 

As always if you have any questions please don’t hesitate to reach out to me at RDeMarco@Richelieu.com

Thank you for reading.

Sliding Doors Could Be The Answer…

If you were around in 2008, you remember fighting for every job and trying to come up with ways to stand out from the crowd.

Some of you did it with price – discounts on woodgrains and hardware, financing, or quick installation.

Others added to their offering, trying to capture more spaces in the home and hopefully increasing the average sale.  Pull out drawers in lower kitchen cabinets, garage flooring, window coverings or even shower doors.

In 2008, I was working for Eveready Hardware and we came up with a sliding door program that many of you added to your standard offering.  It helped us get thru the recession and some of you are still offering this program today.

I’m not sure what the rest of this year will look like, all I know is that increasing your average sale is never a bad thing.

Not sold on sliding doors?

Think about this –

How many times have you installed a beautiful reach in closet behind noisy builder grade bypassing doors?

Do you think if you had a program in place you could get 20% of those clients to buy doors from you?

Let’s start with the competition – There aren’t many options for your client to buy new sliding doors.

They could do a weekend project, buy the doors from Home Depot, and hope they are the right size.  I don’t think someone that just spent a couple of thousand dollars on closets really wants to do that.

Sure, they could try to find a reliable contractor (good luck) and have custom doors made.  Again, I don’t think most people want to do that and it would be expensive.

If there is a Sliding Door Company in your market, they make beautiful glass doors and are a great solution. Except they are expensive, there is a long lead time and families with young children might not want glass doors.

So, you can see there really isn’t much competition.

Offering your clients sliding doors gives you an opportunity to increase your average sale, and helps you differentiate yourself – as a total solution.

Richelieu offers sliding door hardware solutions to fit every budget and application.  We even have a team of technical specialists that can help you decide which system is right for you.

If you are just getting started below are my “go-to” systems that should cover the majority of your applications.  They are easy to use and work with ¾” material.

  • 89DCD2M – This is a top hung system that will hold 99lbs per door and all the hardware is surface mounted which makes it very user friendly.  Band a ¾” panel, add one of our oversized handles to the door and you easily just added $1000 to the total sale of that installation.

  • 89CD40CX – Don’t want to hang the doors off the header?  Building a built-in wardrobe or a garage cabinet? The CD40 could be the system for you.  This is a bottom rolling system that features adjustable bottom rollers and a top guide for smooth travel.

  • Bridge 600 – Need something that will hold more than 99lbs?  Want to add a few more bells and whistles – like soft close and a full-length aluminum handle?  Bridge 600 is a perfect solution.  It features an upper guide rail and lower track for smooth/quiet travel.  Surface mount hardware and sold in kits makes this system very user friendly.

  • PL2550 – Does your customer prefer full access to the closet? The PL2550 is the perfect solution. It’s a bi-fold door system made for ¾” panels.  Only drilling required is one 35mm hinge hole, everything else is surface mounted.  It also features a top track and carrier that will prevent any door sag.

Are you a little more advanced?

Working with high-end clients?

Our co-planar door hardware is the best on the market.  Co-planar hardware is a by-passing door system that when closed, the doors are flush – keeping a consistent reveal that most high-end clients are looking for.

If you would like more information about our sliding door offering please visit Richelieu.com – here is a link to our sliding door selection wizard or reach out to your local Richelieu rep.

Are you currently offering sliding doors?

What are the obstacles?

Any wins?

I would love to hear your comments.

Thank you for reading!

The Winner IS…

For those of you that have missed it, there has been an interesting debate going on in the ACSP Facebook group.

Wendy Scott – ACSP President, bet Eric Marshall – President Elect, that valet rods were most popular closet accessory.  Eric argued the tilt out hamper.

Coming from a profitability standpoint, if you have the room it makes the most sense to include at least one hamper in every closet you design.  Besides selling a more expensive accessory, you are also adding a door.

If you are looking at ease of installation, and an accessory that fits in every closet – valet rod is the clear winner.

I created a TiK ToK video and posted it on Instagram and Facebook.

In case you missed it – let me know what you think.

 

It came right down to the wire.

Valet rods took an early lead and I think that Eric might have stuffed the ballot but ultimately hampers ended up the winner!

I think that you should be offering both accessories as often as possible.

Increasing your average sale is the easiest way to be more profitable.

Also a quick FYI –

The ACSP has start doing Zoom Topic Tuesdays.  It’s basically a virtual round table giving everyone an opportunity to network in place and share ideas.

  • The first one was “Home Offices from Design to Install”
  • This week we discussed “What Are YOU Doing Today That Will Help YOU Succeed Tomorrow”

Next week is all about marketing.  “What’s working, what’s not.”  Attendees will share some of their best tips.  Here’s a link to the Facebook invite.

Also, I just want to remind everyone that I am still scheduling virtual sales meetings with design teams, if I can help you keep your designers engaged please let me know.

Stay safe and I look forward to “Zooming” with you soon.

Helping Your Customers Combat Coronavirus

Many of you know my colleague Gary LeBlanc.  For those of you that don’t he has been a fixture in this industry for a long, long, long time… Haha!  Love you Gary!

From VP of Grass America to the Director of Major Accounts for Richelieu – he is celebrating 40 years in our industry.

Gary has been getting traction with some of his major accounts and I wanted to pass this info along to you – my loyal readers.

As Gary put it –

“I’m not sure how the Coronavirus is going to end up impacting our daily lives in the US.  I do suspect that if it continues our businesses could be impacted.  One thing that is certain to change, is our awareness of the transfer of germs. Richelieu does have anti-bacterial solutions.  Our Finsa line of TFL panels has imbedded silver ion paper which is a natural germ killer.  Our Harmony line of acrylic panels comes in Super Matte finishes that feature 3 colors with anti-bacterial properties.  Finally, we offer a line of anti-bacterial pulls and knobs.  These products and features have been part of our program for a while, but these increased times of concern could make this more relevant to your clients.” 

With multiple board warehouses across the US and Canada we can supply Finsa and our Harmony panels into most major markets.

We currently stock two lines of Finsa panels – both with silver ion paper.

Our Duo line is 10 colors all 4’ x 8’ double sided light texture panels.

Our Studio line is a 7′ x 9′ panel with a deeper texture and 8 of the 10 colors are double sided.

Click here to see our Finsa brochure. 

The three most popular Super Matte finishes from Harmony are anti-bacterial.

  • Bianco M001

  • Tortora M021

  • Grigio M060

Only need doors? No problem – we have a complete door program for all of our premium panels – all with the same anti-bacterial properties!

The Finsa doors come in slabs, 3-piece and a 5-piece shaker.

The Harmony doors are all slabs and are banded with PUR glue – so that there isn’t a visible glue line.  These doors almost look like they were painted.

They can easily be ordered on our door configurator right here – Finsa or Harmony

Or if you prefer – you can reach out to our door department – doordept@richelieu.com

Lastly we offer brushed nickel handles with antimicrobial copper which is proven to continuously kill the bacteria that causes infections.

Check out the complete offering here. 

As always if you have any questions please don’t hesitate to reach out to me at RDeMarco@richelieu.com, comment below or contact your local Richelieu rep.

If you would like to connect with Gary on LinkedIn here is a link to his profile.

Thank you for reading.

 

What’s Trending 2020 – Concealed Connectors

Can you believe we are two months into 2020?

How’s your year going?

Are your leads trending up?

Average sale?

Close rate?

If you have completed projects pics using Richelieu hardware please email me.  I love to share your job photos on social media.

If you are posting on Instagram or LinkedIn – be sure to tag @RichieDeMarco – I’ll comment and re-post.

In case you missed this – We have already discussed –

One of the most common questions that I am asked is about concealed connectors.

You design a beautiful walk in closet, pick your favorite textured panel and accessories only to look up at that mis-matched plastic connector.  Sure, if you want to get fancy I can supply a metal connector but, on some projects, you need more of a furniture look.

What do you do?

Richelieu introduced a new product called Striplox which is getting a lot of traction.

It’s a male-female connector that works with ¾” material and is the perfect solution for the top shelf of your closet.

Striplox comes in various sizes and shapes depending on your application and material.

You can connect two ¾” panels, join countertops, support floating shelves, the possibilities are endless.

Check out this short YouTube video to see how it could work in your closet applications.

What do you think – a closet winner??

If you are interested in trying here is a link to our website – you can buy a couple of pairs for testing.

We also have a starter set, if you would like to play with the different sizes.

If you need any additional info please don’t hesitate to reach out to your local Richelieu rep or – email me anytime at RDeMarco@Richelieu.com

Thx for reading!