Increasing Your Average Sale – Part III


If you were in the closet industry in 2008 you remember how incoming leads slowed down and how competitive every quote became.

About 30% of my closet customers went out of business and those that stayed saw a major decrease in sales. Many smaller customers pivoted and began doing contractor work – painting, building decks – whatever they could do to increase revenue.

In 2008 while still with Eveready Hardware, we decided to develop a sliding door program for our closet customers to give them another item that they could sell to their clients.

By 2009 we built such a good sliding door business that our sales exceeded pre-recession numbers.

With soaring gas prices, people thinking about traveling again and rising interest rates it is starting to feel a lot like 2008 – which leads me to believe it’s time to start talking about sliding doors again.

Richelieu has a complete sliding door division with solutions for every application. We have aluminum frame doors with glass inserts, co-plainer doors and pivoting doors that can hide a complete kitchen. You might come across a client that needs one of these high end options, but the below sliding door systems will work for 85% of your customers.

Hardware For 3/4″ Doors up to 78″ High

Dama sliding door system

The DAMA sliding door system is great for oversized cabinets in a garage, covering a flat screen TV in a wall unit or even building wardrobes.

All of the hardware on the door is surface mounted, recess a top and bottom track in the cabinet and you are done. Sold as a kit, and even can be used for glass doors.

Top Hung Hardware For 3/4″ Doors

Scorri 50 Sliding Door System

How many times do you install a reach in closet behind noisy builder grade by-passing doors?

How many calls do you receive per week to change these doors?

I don’t think you should be a sliding door company – even though one does exist with multiple locations across the US. But does it make sense to offer sliding doors if you are already onsite doing the closet?

The Scorri 50 Sliding door system is a good replacement to builder grade by-passing doors. Just like the DAMA system all the hardware on the door is surface mounted and its a top hung system so you don’t have to worry about the floor being out of level.

It does require a route in the bottom edge of your door but that’s it. For $100 in hardware and a couple of sheets of melamine you can install new smooth running doors for your client.

Bottom Rolling Hardware For 3/4″ Doors

RO 44 Sliding Door System

Our RO 44 Sliding Door System is a bottom rolling system for those of you working in high rises with metal headers.

The top rollers act as a guide with all of the weight being carried by surface mounted bottom rollers. The floor track can be surface mounted too, so you don’t have to worry about cutting into the homeowners floor.

I don’t believe 2023 will be as bad as 2008 but you should be prepping for some type of correction. Or at least developing a plan in the event there is a slow down.

Your turn – are you offering sliding doors to your customers?

Is it a big pain in the neck or are you successful at it?

If you have any questions about sliding door hardware, or how Richelieu can help you increase your profits please reach out to your local rep or email me at RDeMarco@Richelieu.com

Thank you for reading!

Sliding Doors Could Be The Answer…

If you were around in 2008, you remember fighting for every job and trying to come up with ways to stand out from the crowd.

Some of you did it with price – discounts on woodgrains and hardware, financing, or quick installation.

Others added to their offering, trying to capture more spaces in the home and hopefully increasing the average sale.  Pull out drawers in lower kitchen cabinets, garage flooring, window coverings or even shower doors.

In 2008, I was working for Eveready Hardware and we came up with a sliding door program that many of you added to your standard offering.  It helped us get thru the recession and some of you are still offering this program today.

I’m not sure what the rest of this year will look like, all I know is that increasing your average sale is never a bad thing.

Not sold on sliding doors?

Think about this –

How many times have you installed a beautiful reach in closet behind noisy builder grade bypassing doors?

Do you think if you had a program in place you could get 20% of those clients to buy doors from you?

Let’s start with the competition – There aren’t many options for your client to buy new sliding doors.

They could do a weekend project, buy the doors from Home Depot, and hope they are the right size.  I don’t think someone that just spent a couple of thousand dollars on closets really wants to do that.

Sure, they could try to find a reliable contractor (good luck) and have custom doors made.  Again, I don’t think most people want to do that and it would be expensive.

If there is a Sliding Door Company in your market, they make beautiful glass doors and are a great solution. Except they are expensive, there is a long lead time and families with young children might not want glass doors.

So, you can see there really isn’t much competition.

Offering your clients sliding doors gives you an opportunity to increase your average sale, and helps you differentiate yourself – as a total solution.

Richelieu offers sliding door hardware solutions to fit every budget and application.  We even have a team of technical specialists that can help you decide which system is right for you.

If you are just getting started below are my “go-to” systems that should cover the majority of your applications.  They are easy to use and work with ¾” material.

  • 89DCD2M – This is a top hung system that will hold 99lbs per door and all the hardware is surface mounted which makes it very user friendly.  Band a ¾” panel, add one of our oversized handles to the door and you easily just added $1000 to the total sale of that installation.

  • 89CD40CX – Don’t want to hang the doors off the header?  Building a built-in wardrobe or a garage cabinet? The CD40 could be the system for you.  This is a bottom rolling system that features adjustable bottom rollers and a top guide for smooth travel.

  • Bridge 600 – Need something that will hold more than 99lbs?  Want to add a few more bells and whistles – like soft close and a full-length aluminum handle?  Bridge 600 is a perfect solution.  It features an upper guide rail and lower track for smooth/quiet travel.  Surface mount hardware and sold in kits makes this system very user friendly.

  • PL2550 – Does your customer prefer full access to the closet? The PL2550 is the perfect solution. It’s a bi-fold door system made for ¾” panels.  Only drilling required is one 35mm hinge hole, everything else is surface mounted.  It also features a top track and carrier that will prevent any door sag.

Are you a little more advanced?

Working with high-end clients?

Our co-planar door hardware is the best on the market.  Co-planar hardware is a by-passing door system that when closed, the doors are flush – keeping a consistent reveal that most high-end clients are looking for.

If you would like more information about our sliding door offering please visit Richelieu.com – here is a link to our sliding door selection wizard or reach out to your local Richelieu rep.

Are you currently offering sliding doors?

What are the obstacles?

Any wins?

I would love to hear your comments.

Thank you for reading!

Luxury Closets need Luxury Doors

In the last five posts we have been discussing closet upgrades – under mount slides, dovetail drawers, decorative hardware and the list goes on.

Today, I want you to think about how many times you have installed a beautiful reach in closet behind noisy builder grade bypassing doors.

Do you think if you had a program in place you could get 20% of those clients to buy doors from you?

Let’s start with the competition – There aren’t many options for your client to buy new sliding doors.

They could do a weekend project, buy the doors from Home Depot, and hope they are the right size.  I don’t think someone that just spent a couple of thousand dollars on closets really wants to do that.

Sure, they could try to find a reliable contractor (good luck) and have custom doors made.  Again, I don’t think most people want to do that and it would be expensive.

If there is a Sliding Door Company in your market, they make beautiful glass doors and are a great solution. Except they are expensive and there is a long lead time.

So, you can see there really isn’t much competition.

Offering your clients sliding doors gives you an opportunity to increase your average sale, and helps you differentiate yourself – as a total solution.

Richelieu Hardware offers sliding door hardware solutions to fit every budget and application.  We even have a team of technical specialists that can help you decide which system is right for you.

If you are just getting started I have a three “go-to” systems that should cover the majority of your applications.

  • 89DCD2M – This is a top hung system that will hold 99lbs per door and all the hardware is surface mounted which makes it very user friendly.  Band a ¾” panel, add one of our oversized handles to the door and you easily just added $1000 to the total sale of that installation.

  • 89CD40CX – Don’t want to hang the doors off the header?  Building a built-in wardrobe or a garage cabinet? The CD40 could be the system for you.  This is a bottom rolling system that features adjustable bottom rollers and a top guide for smooth travel.

  • PL2550 – Does your customer prefer full access to the closet? The PL2550 is the perfect solution. It’s a bi-fold door system made for ¾” panels.  Only drilling required is one 35mm hinge hole, everything else is surface mounted.  It also features a top track and carrier that will prevent any door sag.

Are you a little more advanced?

Working with high-end clients?

Our co-planar door hardware is the best on the market.  Co-planar hardware is a by-passing door system that when closed, the doors are flush – keeping a consistent reveal that most high-end clients are looking for.

Have your clients asked you about barn doors?  We stock options for 19mm cabinet doors and full-size doors in various designs to match any home décor.  We can even supply you with barn doors!

If you would like more information about our sliding door offering please visit Richelieu.com – here is a link to our sliding door selection wizard or reach out to your local Richelieu rep.

Are you currently offering sliding doors?

What are the obstacles?

Any wins?

I would love to hear your comments.

Thank you for reading!

Luxury Closets Need Luxury Doors…

The last couple of weeks we spoke about Lisa Adams and the features of a $100,000 closet – here’s a link if you missed it.

If you follow me on Facebook you saw the Clos-ette video discussing $100,000 closets and acrylic rods…

These closets have everything – and are AMAZING!!

One thing that never comes up in any of these videos is the entry door to the closet…

The above video shows the Bortoluzzi sliding doors system distributed by Salice.

I love this video – even though it’s not in English the music makes me want to dance and I can cut a rug… :0)

You can see how one door travels in front of the other and clears the edge pulls.

This system works for small or large doors, it features soft open and soft close…

It can be opened by hand or with a remote control… Nothing says luxury like a remote control door!

Yes this hardware is expensive and the cabinet construction must be precise – which will limit your competition – that’s never a bad thing…

Contact your local Salice distributor for more info or feel free to email me at richdemarco@optonline.net

 

Closet Doors Get a Face Lift…

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Last week I created content for you to share with your customers…

“Getting Ready For Your New Custom Closets” – It was one of my most viewed blogs ever!!  Here’s the link in case you missed it 

Since it was so successful I thought I would try it again –

If you haven’t noticed, sliding doors are everywhere and the trend isn’t going away…

Here is a link to an Ideabook on my Houzz profile called “Closet Doors Get a Face Lift”… 

Feel free to share the Ideabook with your audience…

As I always I’m trying to think of new ways to help you stand out in the crowd.  If I can be of any assistance please don’t hesitate to contact me at richdemarco@optonline.net