The Winner IS…

For those of you that have missed it, there has been an interesting debate going on in the ACSP Facebook group.

Wendy Scott – ACSP President, bet Eric Marshall – President Elect, that valet rods were most popular closet accessory.  Eric argued the tilt out hamper.

Coming from a profitability standpoint, if you have the room it makes the most sense to include at least one hamper in every closet you design.  Besides selling a more expensive accessory, you are also adding a door.

If you are looking at ease of installation, and an accessory that fits in every closet – valet rod is the clear winner.

I created a TiK ToK video and posted it on Instagram and Facebook.

In case you missed it – let me know what you think.


It came right down to the wire.

Valet rods took an early lead and I think that Eric might have stuffed the ballot but ultimately hampers ended up the winner!

I think that you should be offering both accessories as often as possible.

Increasing your average sale is the easiest way to be more profitable.

Also a quick FYI –

The ACSP has start doing Zoom Topic Tuesdays.  It’s basically a virtual round table giving everyone an opportunity to network in place and share ideas.

  • The first one was “Home Offices from Design to Install”
  • This week we discussed “What Are YOU Doing Today That Will Help YOU Succeed Tomorrow”

Next week is all about marketing.  “What’s working, what’s not.”  Attendees will share some of their best tips.  Here’s a link to the Facebook invite.

Also, I just want to remind everyone that I am still scheduling virtual sales meetings with design teams, if I can help you keep your designers engaged please let me know.

Stay safe and I look forward to “Zooming” with you soon.

Drilling Jigs That Save You Time and Maybe Your Day…

How many of you obsess over your installation schedule?

How early do you start to confirm those dates? One day, Two days, Three days in advance?

I know how stressful it is when a customer calls to re-schedule – I bet it’s even worse if you have to reschedule because you couldn’t finish the job the day before…

Do you have a system in place to avoid this? The bottle of Vodka under your desk is only a temporary solution…

Since the acquisition I have access to a handful of drilling jigs that will not only save you time but could also be the difference in finishing a job and getting paid, to having to go back and a blown up installation schedule…

Drilling Jig For 32mm System

Drilling Jig For Handles & Knobs

Drilling Jig For Cams

Drilling Jig For Hinges

Drilling Jig For Puck Lights

If you have any questions about the above jigs please don’t hesitate to reach out to me.

Your installer called in sick…

Closet Conference 2016

The floors aren’t ready, your edgebander is down, the hardware is on backorder, and the doors are damaged – should I keep going?

How many happened to you this week?

How many will happen to you next week?

What are you doing to try to fix these problems? No the bottle of vodka under your desk isn’t helping…

Networking with other closet company owners at the Closet Conference in Pasadena is your answer.

I know you’re too busy to leave for 3 days – what happens if your installer hits a pipe – who will fix it?

This is why you must attend!

Nobody feels your pain more than the people that

will be in Pasadena the week of March 21st.

Here’s the thing – it’s not enough for you to attend the Expo portion of the week, you have to attend the educational conference.

That’s where the connections are made so that when you get back to your office if and when you have a question, you have someone to call.

This year there’s almost two complete days of educational content –

I know you have been doing this a long time – but you don’t know what you don’t know.

Attending the conference is sure to open your eyes to something new.

Believe me the education doesn’t stop in the conference room, I have heard just as many ideas exchanged at the bar and the Top Shelf Awards ceremony… Of course some of the ideas sound better after a few drinks – but that’s the fun! 🙂

There is still time for you to buy your ticket and join the 100 other conference attendees. Use discount code EVEREA16 and get into the expo floor for free.

Even if you don’t come back with a new business strategy – the time away will re-charge you so that you are ready to get thru the busy Spring season and the next fire drill.

Your turn –

In the comments section below – leave your favorite experience from a previous Closet Conference….

I can’t wait to see you in Pasadena!!

Your Hardware Tip – What do you do when running wires through a vertical?





In most cases a one sided wire grommet works fine, but what do you do when you are running wires through a vertical panel that needs to be finished on both sides?  I’m guessing that many of you have wasted time trying to fit a standard grommet back to back in the same hole.

Leave it to Fastcap to come up with the solution.  They call it the “Dually Grommet”.  It’s a double sided, grommet, that is trimmable every ¼”.  It will work on countertops up to 2-1/2” thick.

The best part is that ease of installation; it requires a 2-1/2” hole and locks together.  There is no glue required!

Your local Fastcap distributor should be able to answer all of your questions.  If not, feel free to contact me at 347-723-7433 or you can email me at

Your Hardware Tip – Design Trends that you should Listen to…

Over the last month we have reviewed adding lighting to your designs, how installing sliding doors can add to your bottom line and the overall European influence on our industry.  This may be more prevalent in the New York market, but this trend is spreading across the country.  It’s much easier to ride the wave than to try and fight it….

I know lighting is expensive, I know installing sliding doors can be difficult if the opening isn’t square, but I am telling you this is what your customers want…

I’m the Mayor of Hardware, not the Mayor of Design so what do I know…

Well I’ll tell you – actions speak louder than words – Rev-A-Shelf recently purchased Tesco Lighting, Hafele is promoting the new LOOX LED lighting system.  I’m sure that these companies have done their research…

Still not convinced, check out this article from Pulse magazine –

There will always be a market for the least expensive closet, but is that what you want to be known for?  Do you really want to be in a race to the bottom?  Is the bottom ever hit?

Don’t you think it’s worth your time to develop a system and train your designers on these products?  If you sold lighting and sliding doors to only 10% of your customers, what does that equal at the end of the year?

What are your thoughts?

I help individuals and organizations to be successful… For more information about lighting, sliding doors or just to say hello, feel free to contact me at 347-723-7433 or you can email me at